FAQ & Releted Reading

Q：Can I reserve a few days of goods first  

A: Yes, reserve time to inform us can be. In addition, reserve products need to pay a deposit!

First, the customer asked to reserve goods

In business transactions, customers often have some special needs. For example, some customers come to the inquiry: “Can I reserve a few days of goods?” This is a very common question, the customer may be due to certain reasons, temporarily unable to immediately pick up the goods, but also worried about the desired goods were bought by others, so I hope that the merchant can reserve a period of time for them.

Second, the merchant's response and requirements

The merchant gave an affirmative reply, “Yes, just let us know when you have reserved the time.” This reflects the importance and positive response of the merchant to the customer's needs. However, the merchant also put forward the corresponding conditions, “reserved products need to pay part of the deposit.” This requirement is reasonable, the deposit can protect the interests of the business to a certain extent, to avoid customers arbitrarily reserved and give up the purchase, resulting in a backlog of goods.

Third, pay a deposit and do not pay a deposit comparison

Fourth, the significance and role of the deposit

Deposit is not just a sum of money, it has an important meaning and role in business transactions. For customers, the deposit is equivalent to pay for their own purchase behavior on an insurance policy, to ensure that in the reserved time to get the desired goods. For the business, the deposit can restrain the customer's behavior, improve the success rate of the transaction, but also to a certain extent to make up for the customer default may bring losses.

Fifth, the transaction goes smoothly

When the customer and the merchant on the reserved goods and deposit matters reached agreement, the transaction can be towards the direction of smooth development. Customers in accordance with the agreed time to come to pick up the goods, merchants to provide quality goods and services, both sides can be satisfied with the results of this transaction. This not only helps to establish a good customer relationship, but also enhance the reputation and credibility of the business.

Sixth, summarize

In business activities, customers have a variety of needs, merchants need to be flexible to respond. For the customer's request to reserve goods, the business in a reasonable protection of their own interests under the premise of giving satisfaction, through the receipt of the deposit to balance the rights and interests of both parties. This will not only make customers feel at ease, but also give merchants peace of mind, thus promoting the smooth progress of business transactions and realizing a win-win situation.

Q: sports flooring installation is the humidity requirements?

A: sports flooring installation is on the humidity is a strict requirement, especially after the installation of self-leveling in the case of flooring installation, the humidity shall not exceed 9%!

The reason for strict humidity requirements

Why is there such a strict humidity requirements, this is because the humidity of the sports flooring installation effect and the later use of performance has a significant impact, if the humidity exceeds 9%, after the installation of self-leveling, may lead to self-leveling layer drying is not sufficient, thus affecting its hardness and strength. When laying the sports floor, the insufficiently dried self-leveling layer cannot provide a stable and solid foundation for the floor, which will easily cause the floor to have problems such as hollowing and buckling.

The impact of high humidity on later use

From the perspective of later use, excessive humidity will make the sports floor more susceptible to moisture deformation, sports flooring usually need to have good elasticity and stability to meet a variety of needs in the process of sports, and the moisture of the floor elasticity will be changed, the stability of the floor will also deteriorate, not only affects the sports experience, but also may increase the risk of sports injuries.

Measures to ensure that the humidity meets the requirements

In order to ensure that the sports flooring installation humidity meets the requirements, before construction, the construction personnel need to use professional equipment to measure the ground humidity, if not up to standard, should take appropriate measures to deal with, until the humidity reaches not more than 9% of the standard, in the installation of sports flooring, only in this way can ensure the quality of sports flooring and the effect of long-term use.

Q: Can you deliver to my doorstep?

A: It depends on your specific address and the products you buy to decide, in most cases, part of the country is able to provide you with delivery services to your doorstep, but in order to give you an accurate answer, we will consult the freight forwarding company to ensure the safe delivery of your goods.

Special case of glue products

It should be noted that if you buy glue products, then the situation will be different, because the glue in some countries may be subject to transportation restrictions and related regulations, some countries are not allowed to deliver the glue to the door.

Explanation of Regulatory Restrictions

According to the UN Model Regulations for the Transportation of Dangerous Goods, glues are classified as Class 3 flammable liquids. The following countries have special restrictions:

Valuing the shopping experience

We value your shopping experience and will try our best to coordinate and solve the delivery problems for you. Before you place an order, we will communicate with the forwarding company in detail to understand your current country's relevant policies and transportation needs, so as to ensure that we can provide you with the best service.

The solution to the problem of not being able to deliver to your doorstep

If delivery to your doorstep is not possible in the end, we will also discuss with you some other suitable ways to receive the goods. Our goal is to make it smooth and convenient for you to receive your purchased goods. And to provide you with quality service.

Positive communication

No matter what kind of situation we encounter, we hope to keep in communication with you, so that you clearly understand the progress of the goods and possible changes.

Q: pvc flooring can be laid outdoors?

A: pvc flooring is specially designed for the indoor environment of the flooring material, it is not recommended to lay it in the outdoor, because the outdoor environmental conditions are more complex and harsh, will have a lot of bad effects on the pvc floor.

Outdoors, pvc flooring life will also be greatly shortened, prone to frost cracking, color loss and deformation and other problems, because the outdoor environmental conditions are more complex and harsh, will have many adverse effects on pvc flooring.

Therefore, if you consider laying flooring outdoors, it is recommended that you choose flooring materials specifically designed for outdoor use to ensure that they can withstand a variety of weather and environmental tests.

Q: without glue can

A: Generally no, because in common types of flooring, pvc flooring is usually laid using water-based glue. Because the use of water-based glue can enhance the stability and durability of the floor, but also to make the pvc floor can better fit the ground, reducing the possibility of gaps and warping.

Because spc flooring and other types of flooring is not the same, so it can not use glue in some cases, because spc flooring it is a locking structure, can provide other laying methods, but if you have higher requirements for the stability and durability of the floor, the use of glue is also a good choice.

Whether you choose to use glue is dependent on the type of flooring and your specific requirements and laying environment and some other factors, if you have any confusion before laying, you can also consult a professional to ensure that you choose the most suitable way of laying.

　　When choosing sports flooring, the thickness of the wear-resistant layer is often a matter of great concern, some people will ask: can the sports floor wear layer be customized to 2.1 mm thick?

　　The answer is yes, but it should be noted that it is 2.1 mm thick. In fact, the wear-resistant layer plus the thickness of the stabilizing layer is important.

　　For sports flooring, the importance of the wear layer is self-evident, it directly affects the service life and performance of the floor. A thicker wear-resistant layer can better withstand frequent friction and impact, reducing wear and tear on the surface of the floor and, maintaining the good appearance and usability of the floor.

　　The presence of a stabilizing layer provides strong support and protection for the wear layer. It helps to enhance the structural stability of the floor, so that it is not easy to deform in the process of use and is, better adapted to the needs of various sports scenes.

　　When the wear-resistant layer and the stabilizing layer together reach a thickness of 2.1 mm, such a sports floor can have excellent performance in terms of wear resistance and stability, whether it is high-intensity basketball, or the frequent movement of badminton, table tennis and other sports.

　　However, there are some factors to consider when specifying such a thickness of the wear-resistant layer. For example, cost is an issue. A thicker wear-resistant and stabilizing layer may result in a relatively high price for the floor, but from the perspective of long-term use and maintenance, it may be more cost effective.

　　Attention also needs to be paid to the level of technology and craftsmanship of the flooring manufacturers. Only with advanced production technology and strict quality control can it be ensured that the customized 2.1 mm thick wear-resistant and stabilizing layers meet the desired results and quality standards.

When purchasing customized PVC flooring, many people may be concerned about one question: can customized flooring be shipped the same day?

　　The answer is no, if the day of printing is, the next day, it still needs to press the film. From the process point of view, this can no longer be completed and shipped on the same day.

　　Customized flooring is different from ordinary standard flooring; it needs to be based on the customer's specific needs and designed for production. Printing is only one of the links, and molding is an important step to ensure the quality and stability of the floor.

　　In the printing process, the design pattern or texture needs to be accurately printed on the flooring material, which in itself requires a certain amount of time and technical operation, while the molding process is even more indispensable, which can make the flooring structure more solid and enhance the durability and stability of the flooring.

　　Moreover, the production process of customized flooring also requires strict screening and inspection of raw materials to ensure that the quality of the floor meets the standards. This series of processes need enough time to be completed, and quality cannot be sacrificed in the pursuit of speed.

　　Therefore, when we choose custom flooring, we should have the patience to wait for its elaborate production process. Although it can not be shipped on the same day, we ultimately get flooring products that meet our individual needs and are of high quality.

Q: What kind of flooring is used for buses

A: We recommend diamond flooring with high friction. Wear-resistant, and the back of more than one layer of spunlace cloth, so that the floor is more stable.

First of all, the friction of the emery floor is large, the frequent flow of people in the bus, in the process of driving may also appear in the case of emergency braking, etc. The larger friction can prevent passengers from slipping and falling, to protect the safety of passengers.

Secondly, it has good abrasion resistance, because the floor of the bus needs to withstand more tread and friction. The diamond sand floor has good abrasion resistance, allowing it to maintain good condition for a long time, reduce  wear and tear and lower maintenance costs.

At the same time, there is an extra layer of spunlace on the back of the adamantine floor, which makes the floor more stable. During bus travel, it can reduce the shaking and deformation of the floor while increasing its overall stability and durability.

In addition, the emery floor also has certain fire, moisture and corrosion resistance characteristics, allowing it to adapt to the complex environmental conditions inside the bus.

In short, taking into account factors such as safety, wear resistance, stability and the ability to adapt to the environment, emery flooring is the ideal choice for bus flooring.

Q: Which floor should I choose if I need to dance in high heels?

A: Recommended 2mm thick commercial flooring, pattern recommended wood grain. Anti-slip and wear-resistant, can be very good to carry the pressure of high heels.

First of all, this floor has a certain advantage in the thickness of the business, 2 mm thickness can provide sufficient support and buffer, effectively reduce the impact of dancing on the feet and legs, reduce the risk of injury, especially in the case of wearing high heels, this buffer role is more important, can reduce the discomfort caused by the concentration of force on the heels of the heels.

Patterns, wood grain is a good choice, wood grain gives a natural, warm feeling, can create a comfortable dance atmosphere, and the texture of the wood grain is relatively more delicate, will not interfere with the dance action, but also has a better visual effect.

Anti-slip wear-resistant is an important feature of this floor, in the process of wearing high heels dancing, dancers changeable movements, frequent foot movements, if the floor anti-slip performance is not good, it is easy to lead to slip and fall injuries. The wear-resistant features ensure that the floor in the long-term use of the process can maintain good performance, not because of frequent stepping and friction and rapid damage.

High-heeled shoes are usually sharp, the pressure on the floor is greater, and 2 mm thick commercial flooring is good enough to carry this pressure, not easy to dent, deformation and other issues, which not only ensures that the service life of the floor, but also provides dancers with a stable dance surface, so that you can be more confident to show a beautiful dance.

Q: How can you eliminate bacterial growth at the edge of the food shop by laying the same permeable flooring

A: You can put the floor on the wall 10cm, so that the wall and the floor on the ground floor seamless. Eliminate the seams to breed bacteria.

In the food production environment, even tiny gaps may become a breeding ground for bacteria, the traditional way of laying may leave gaps at the junction of the floor and the wall, these analyses are difficult to clean, easy to accumulate dirt and moisture, creating favorable conditions for the propagation of bacteria.

  And the floor on the wall after 10cm, seamless can greatly reduce the bacteria hiding place, no gap, cleaning work becomes more simple and efficient, can ensure that the cleanliness of the whole workshop to reach a high standard.

  At the same time, when laying the floor, should also ensure the quality of construction, to ensure that the floor of the flatness and fit. And to choose a high quality with the permeable floor materials with antibacterial, easy to clean and other characteristics.

In addition, the daily cleaning and disinfection work should not be ignored, regular thorough cleaning and disinfection of the floor can further consolidate the effect of bacterial prevention and control, providing a safe and hygienic environment for video production.

In many places, such as kindergartens, schools, sports venues, etc., the use of vinyl flooring is more common, however, with the passage of time, we may be faced with a troubling problem: the previously laid floor rubber cracked,

  At this time, we will often first think of whether it can be repaired, repair the floor seems to be a good way to save costs, but the actual operation is faced with many problems. For example, even if the successful repair, the new part of the patch and the original floor rubber in the color there may be obvious color difference, affecting the overall beauty.

Moreover, after the repair of the floor in terms of durability and stability may not be comparable to the original floor rubber, if not perfect repair, the cracked floor rubber should be replaced, or continue to put up with this imperfection? This is indeed a nagging question.

In the process of choosing and matching the floor, many people have this question: can you help design and match the floor?

The answer is: yes, we are able to carefully match the colors and produce a satisfactory result based on the photos provided by our customers.

When you are faced with the problem of matching the floor, just provide us with photos of your room, whether it is the living room, bedroom, kitchen or other spaces, our professional team will carefully study every detail in the photos.

We will consider the overall style of the room, whether it is simple and modern, European classic or rustic and cozy, at the same time, we will also pay attention to the lighting situation of the room, because sufficient natural light or darker environment will affect the presentation of the floor color.

In terms of color matching, we have a wealth of experience and professional knowledge, will be based on your preferences, for you to select the most suitable floor color.

Not only that, we will also take into account the color and material of the furniture to ensure that the floor and furniture are in harmony with each other to form a unified, beautiful whole.

After the color matching is completed, we will use advanced design software to generate a beautiful rendering for you, which will clearly show the effect of the floor after laying, so that you can visualize the final results, and feel the change that the new flooring will bring to the room in advance.

In short, no matter what your needs and expectations are for flooring, as long as you provide us with photos, we will do our best to create the ideal flooring solution for you, so that your space will glow with a unique charm.